Delta-4 offers several courses focused on each of our 4 target areas: Leadership, Teambuilding, Sales Performance, and Competitive Strategies and Tactics. Read the brief course descriptions below, then contact us today for a list of additional courses, more complete details, availability, and scheduling.

The MVP Associates "Managers’ Coaching Clinic" (MCC) - The Managers’ Coaching Clinic teaches business people how to build and lead high performing teams. It is an intense course. Participants will learn -- by direct experience -- a system to apply leadership skills in their environment. This course is exclusive, time-tested, and pervasive in breadth and scope. Based on the belief that leaders of all kinds are not born, but made, the participants develop the skills in the course to build trust and instill confidence in their people. This course teaches how to achieve more than the science of management says is possible.

Advanced Coaching Clinic – This course provides an extended focus on leadership, behavioral characteristics and planning in a largely experiential environment. This course is only available to previous MCC graduates.

High Performance Leadership - In this dynamic and intensive course the participants will learn: behaviors of character as a leader, to understand their followers, their responsibilities to their followers, to communicate more effectively with their followers, situational awareness, what they need to become, learn and execute to become a leader, an ethical reasoning process to make tough decisions, and to apply leadership principles in an experiential team environment. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

The Discipline of Problem Solving and Decision Making - Decision making is an imprecise science that tends to be based upon some facts, some analysis, and sometimes a visceral feeling. There are few guarantees in the business world that decisions made will not only be the right ones, but will also be the best ones. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Getting Organized - This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Team Chemistry and the Power of Group Dynamics - In today’s highly competitive environment, teamwork has become essential and synonymous with organizational success. In achieving unprecedented heights in an industry, company, athletic team or local community, teamwork is always the common factor. In this course participants will learn group dynamics and the roles that individuals take when working in both small and large group environments. They will learn how to bring all the players together to focus on a common goal to achieve greatness. The participants will learn the difference between working together as a team versus a group. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

The Art and Practice of Managing Conflict - Conflict is a natural fact of life; it's inevitable. Conflict is a state of disharmony between individuals. It revolves around power, misunderstandings, and communication breakdowns. When one person perceives that another has taken some action that will cause a negative effect, conflict arises. In this course participants will learn to resolve conflict both with their team members and customers. Conflict is examined as a ‘natural’ state of humanity and participants study the most common conflict ‘styles’ and learn what their own style of conflict resolution is and how to deal with difficult people. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Primal Business Communications – In this course participants will learn how to increase organizational effectiveness through a “win-win” communication style. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Value Based Selling - The marketplace today is experiencing massive cultural and value shifts. Goods and services are plentiful. Buyers have lots of choices today - not only in products and services, but also in the value level of the professionals from whom they buy. All around we see buyers becoming more selective in what they buy and even more importantly from whom they buy. So it becomes painfully clear to us that today more than ever, selling professionals must learn to partner with their customers and clients to enable both parties to gain competitive advantage in their respective market places.

This course teaches participants to differentiate themselves from the typical salesperson. The participants will learn to: build rapport quickly, diagnose customer needs, sell/communicate the value of themselves, their products, and their company, prescribe solutions that motivate the customer to action, and consummate transactions effectively. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Pinnacle Negotiations – In today’s highly competitive business environment, it is becoming increasingly difficult to maintain reasonable profit margins. Every day it seems like there is a new competitor popping up with bigger, better, faster, and cheaper products and services. Customers and prospective customers are becoming sharper, better informed, and better skilled at negotiating. What used to seem like a friendly and reasonable process has become an all out negotiating war with selling organizations cutting their margins to the bone. In this intensive course, participants will learn to negotiate “win-win” sales with increased margins and increased customer satisfaction. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Exceptional Customer Service – In this intensive course, participants will learn the keys to creating a positive, memorable experience for their customers during daily operations. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Winning Presentations – Presenting a solution seems so simple yet it is the most over-abused step when working with people. It is also the crucial element in communicating ideas and solutions to customers, peers, superiors, and subordinates. A person must have the ability to communicate ideas and solutions in such a way that it creates action. We all communicate and present solutions in some form or another, however, very few of us are proficient at it. Whether it is choosing the right approach, tools or formats, creating an effective presentation can be a complicated and confusing process. Great presenters have the power to accomplish almost anything. They appear prepared, professional, and credible. Great presenters instill confidence in their audience/team members. There is definitely value in a winning presentation and a cost to a poor one. In this intensive course, participants will learn the verbal, physical, and written skills necessary to deliver a winning presentation.

English As a First Language – In this course participants will learn how to effectively communicate in a contemporary, written business format. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Planning for Results – In this course participants learn the principles to develop a Strategic and Tactical Plan. In addition, the Delta-4 instructor facilitates the participants through the development of their own company/department strategic and tactical plan. They determine not only what (strategies) they need to accomplish, but how (tactics) they will accomplish it. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Commando Business Tactics – The business environment has changed tremendously over the past few years. It used to be that there were only a few major players in your marketplace, however, now it seems like every day there is a new competitor popping up with bigger, better, faster, and cheaper products and services. It’s easy to continue to tread the same old path and do the same thing that everyone else is doing and throw money into traditional sales and marketing vehicles, however it means that the one with the most money will win. The other approach is to train your team to do more with less.

In this course participants will learn to be commandos. They will implement a system where the team learns how to gain competitive information, analyze it and then create strategies and tactics to gain business and market share. They will also learn how to defend market share positions within accounts. This course is part of the Pinnacle Performance Series (PPS). Contact us for more information about PPS.

Creating the C2 Intelligence Section – Today’s business battlefield is highly fluid, brutal and brief. Sales teams have to react quickly to threats and opportunities. They need constant updates on competitor capabilities, vulnerabilities, and probable courses of action. They must be able to analyze competitive information, develop strategies and tactics, and then execute to gain market share. In this course participants learn a system to gather competitive intelligence, effectively communicate this information within the organization, and create a tactical plan to gain a competitive advantage in their marketplace.